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Building an ROI Case for Customer Interaction Solutions in Financial Services. The contact center is in a state of transformation. As financial services firms increasingly focus on organic growth, ...
... published globally. Traffic Booster Blogerzoom is a perfect place for blog and site advertising. Here we provide the full guarantee to all our customers to get boost in their traffic and get good output ...
... technologies are particular focus areas. IBM has announced two analytics-focused research projects that will help telecom service providers and e-retailers improve customer service and loyalty as ...
...  John Naisbitt tells us, “In the experience economy, services are linked together to form memorable events that personally engage the customer.” As an example, coffee can be bought on a commodity level ...
5. Managing Start-ups
(Technopreneurship/ExpertSpeak)
... things by doing this. One is goodwill from the team, which begins to feel a part of the whole gig. And secondly, you get the developers' team working more productively towards what the field and the customers ...
Here's a workshop that will help IBM customers understand their threat levels, compliance or audit issues as well as how to prioritise these security requirements. An information security breach ends ...
... as an organisation, offer to companies? EDB offers an environment in which you can find your partners, customers/clients, distributors, et al, quickly. We also facilitate technology firms to test-bed their ...
... database and systems domain, at the same time solving tough customer and business problems with the magic of software.  ...
9. Enhancing Software Quality
(Technology/Features)
Read on to learn all about what goes into improving the quality of software products. A customer trusting you with a project, puts a great deal of responsibility on your shoulders. You have to deliver ...
Jim Walsh, CTO, GlobalLogic, shares some best practices that product development companies can adopt to build products that not only meet with the expectations of customers, but also go on to become ...
... telco may find it best to cross invest in an ATM company. If nothing else, it will increase footfalls by adding a mobile customer service desk next to the ATM within the kiosk. At least, now you could ...
12. Product Marketing Using the Internet
(Technopreneurship/Features)
Product marketing is a critical challenge for early stage Indian companies. As the area of focus expands from technology to the business (customers and revenue), companies recognise that marketing is as ...
... of having the usual format of general panel discussions, the discussions will revolve around the companies being showcased. These could be early stage companies, the ones in pursuit of customers, and even ...
... is because these behemoths have been spending millions and billions of dollars, till date, in their efforts to create conversations, connect with their customers, interact with them and, of course, by ...
... some companies are affected by customer blogs as much as advertising campaigns, reports New Scientist. There are companies like Sentimine, Adaptive Semantics and Lexalytics, which are already using the ...
... customer. The solutions seamlessly integrate into an enterprise's workflow, making its processes more productive and profitable, he adds. The applications support multipoint video conferencing, Web conferencing, ...
... see why we should spend more money to get the same customer that already exists with someone else. I would much rather partner with other portals and help them monetise their current user base." Mrigank ...
18. Start-ups Too Need To Build Their Image
(Technopreneurship/ExpertSpeak)
... get by shopping there, in terms of better prices. In the case of Jet Airways, it is the superior, professional service that the brand consistently provides that customers seek out, and so on. But often, ...
19. Ideas To Open New Communication Gateways
(Technopreneurship/Features)
... applications, developers should create effective customer support systems to back it. Vijay Shankar Sharma, managing director, One 97, seconded the thought and said that there are still many drawbacks ...
... of taking a product or idea to the customer, was important, Khole felt. Milind Agarwal, director-Business Development, SMS GupShup, attributed more importance to impactful marketing. "Embrace your DSA ...
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